My mom now needs help going to and using the toilet- getting up and down-sometimes the wait for an attendant can be up to 45 min. I have spoken to the director how to make it under 10-15 Minutes. I don’t know if I would get quicker results at a different facility or if she needs another level of care.
Any facility I've ever been in hasn’t had an instantaneous response, whether it’s a high-end facility or a Medicaid facility. It’s simply the “nature of the beast”. So, moving her to another facility would most likely be a lateral move. A higher level of care isn’t a guarantee of quicker help either. It depends on the staff:patient ratio, the size of the facility, and the neediness of the patient population at that particular time. Staff does more than care for patients. In hubby’s Rehab, they served and collected meal trays. Getting help from 11AM to 12:30 each day was impossible, the same from 4:30 to 6:00.
What your mother is experiencing, unfortunately is not uncommon. It’s more work for the staff because then she has to be changed. It’s a sad but true fact and makes the case that we don’t appreciate enough the people who work in these facilities.
There is also a triage system in place, too. It is not unusual for the staff to be helping two residents that are having an emergency situation.
Wow i I love the concept of a “no pass zone”. I wonder if all the people are trained as CNAs?
My mother was in Skilled Nursing for 4 years. I never heard it was “short term”.
Some decisions will need to be made. If Mom is safer in a wheelchair, and as you previously posted, she tends to fall with her walker, she should be in a wheelchair. Muscle strength is secondary to possible broken bones. You may want to ask about physical therapy.
I do think sometimes. if an aid knows WHO is asking for help. and they know WHAT the person needs. they may avoid going first. I mean... they may think, if I just wait a minute, someone else will respond cause I don't want to 'clean' that resident.
that's is just my opinion tho
I think sometimes the aids get frustrated with helping just like everyone/anyone would. NOT saying that's right. im sure it wouldn't take long for those aids to get called out by other aids.
https://www.agingcare.com/questions/my-mom-is-in-an-assisted-living-facility-and-has-daily-falls-uses-a-walker-may-change-to-wheelchair--441262.htm "The call response at the facility is sometimes 45 minutes. She may need more nursing care or would another facility have shorter call response times?"
The response time should be shorter as there is more staff. However, there are certain times that it takes longer such as before and after meals because the nursing staff are trying to get everyone up, toileted and to the table or away from the table, toileted and to bed or back into their recliners or wheelchairs. Bedtime is another time that it may longer for a call light to be answered as the nursing staff is trying to put several people to bed at the same time.
what you are saying. I personally think 10-15 min is within the realm of normal but I get what everyone is saying. I want to believe the workers at this facility are well treated because the director is such a great, with it guy. But I fear they may not be making much $ and it is sad. They should have good benefits at the very least. The talk with the director went well and let’s see what changes. There
was a problem with the call light and clearing messages... he was honest about it and said they are getting a new system.