I started looking through dad's Visa statement. There was an amount taken out every month, in different amounts between $200- 650. All it said was automatic phone payment. At first I thought it was for a phone bill, it's not. Mom died 4/9 and on 4/14 there was another automatic phone payment.
My sister-in-law disconnected mom's phone so I can not retrieve a confirmation code since all Visa had was mom's phone as the contact.
I've sent them the POA and death certificate.
I don't know what else I can do, someone is clearly using this card but they won't close it.
Do you have an update on this?
Seriously, I’ve cancelled my card over a lot less. If I don’t recognize a charge, that’s it! CANCELED!
tell them you’re contacting ting the police for fraud
You might contact your state attorney general or office of inspector general to ask for help.
Local police might be able to help to find out who/what the payments are covering. Tell bank to remove auto payment...or close that acct and open new one.
Just keep all documentation of talking or writing to credit card company.
Tarna is right, report the card as stolen.
Send for a credit report which might show what debt is being paid.
Then report it to the 3 major Credit Reporting Agencies as stolen.
Can you ask sister-in-law what the phone payment was for?
Can you check a shopping network bill, or an Amazon account?