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How can I find out about good staff to resident/patient ratios in Memory Care?


My loved one is in a Memory Care facility and like many, it is short-staffed. For various reasons we want to move her to a better run place. A staff member told us that when the phones get very busy, the executive director shuts them off.


My loved one was in the hospital recently. A nurse told me that the hospital had been calling her memory care facility for hours and couldn’t get through because the line was busy.

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Good luck with that! All facilities are running so short handed now, more than ever. One of the men in my caregiver support group has his wife in a local Memory Care facility, and when he visited the other day, he said that there were only 2 CNA's working to look after their 40 patients. That is just so wrong on so many levels and should be against the law as far as I am concerned.
Covid or not, everyone deserves to get the best care possible. Hopefully things will get better soon.
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Search on "quality of resident care for nursing homes" on Medicare.gov. There's a tool that compares nursing homes on select criteria and how that criteria is set. Memory care isn't mentioned, but it will show you how many RNs, LPNs, and CNAs there are (normally) in ratio to the number of residents in a facility.
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MHHE1967 Jan 2022
Thank you.
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That's crazy, not to mention unsafe. They should always answer their phones.

My mom's MC had students manning the phones. That was their only job along with being the receptionist.

I don't know why every high school student isn't jumping on all these jobs.
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Isthisrealyreal Jan 2022
Because of all the free money mom and dad get.

Thats why soooooooo many people aren't working right now.
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My best friend moved her mom to a small board and care. There were always ppl around
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