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Who are you caring for?
Which best describes their mobility?
How well are they maintaining their hygiene?
How are they managing their medications?
Does their living environment pose any safety concerns?
Fall risks, spoiled food, or other threats to wellbeing
Are they experiencing any memory loss?
Which best describes your loved one's social life?
Acknowledgment of Disclosures and Authorization
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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Mostly Independent
Your loved one may not require home care or assisted living services at this time. However, continue to monitor their condition for changes and consider occasional in-home care services for help as needed.
Remember, this assessment is not a substitute for professional advice.
Share a few details and we will match you to trusted home care in your area:
That sounds like a horrible experience. I'm sorry to hear that such a thing is even possible. Are you saying that now after this happened with the RN that you are being asked to leave?
We didn't agree to leave, they just abruptly stopped serving us without notice. We needed what little care and equipment we were getting, as we could not pay for any kind of care. I'm complained to Medicare, but they don't seem to care either.
You were physically absurd by an RN. You called the police who removed the RN and now the hospice facility is refusing to take care of your wife while she is dying? Is that what you are saying?
Are you saying they arrested the RN at your home or a freestanding hospice center? What kind of abuse and for how long as this been occurring? Medicare has guidelines for discharging any patient whether it be from hospice or other facilities and those guidelines must be followed before discharge. Usually they advocate more for the patient than the facility. Did you know this was going to happen with the RN? Who did you tell about the abuse? Also usually before someone is arrested an investigation is done so the police have enough evidence to prosecute the abuser. They can't just arrest a person without proof. Especially health care providers so they can't counter sue for false accusations.
These things happen because NO ONE enforces these laws or rules or regulations, least of all, Medicare and Medicaid. One files a complaint with Medicare AND the local police and nothing happens. The RN had fled before the police got there and was not pursued. The police did not even allow me to make a written report, and later I learned that no report is even on the record. It's actually worse than I described due to a Hawaii State Agency, Adult Protective Services, which came to my home 3 times. The second time I told them not to come back without a search warrant. They came back without a warrant anyway, but with the police, also without a warrant, who broke into my home to allow the two people inside. I would file a law suit, but can't afford it, and there is no assurance the courts would be fair in any case. The police and court situation here is similar to that of Nazi Germany. Until we become millionaires, we just have to take it as is, or move to another state or country.
There is a greivance procedure that can be filed on the phone or in writing. The greivance policy must be given to the patient or family on admission (a copy) and posted somewhere in the facility so it is visible to everyone. Find out the regulatory agency who gives the hospice their Medicare certification and make a complaint. Get the person's name who you spoke with. In my experience if someone reports abuse, the agency responds and will send in a team of surveyors to investigate the complaint and usually pretty quickly- like less than a week. Or go directly to the CMS website & search how to file a complaint. Find out who the regulatory body is for nursing licenses and call them to document a complaint as well. What's been determined for your loved one? Have they resumed care for them? I am sorry this has happened to you and your LO. I don't think they can stop providing care and need to have a darn good reason to discharge her and usually give them 30 days notice,. You have rights here. Don't give up.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
Is there another hospice organization you can call?
What kind of abuse and for how long as this been occurring?
Medicare has guidelines for discharging any patient whether it be from hospice or other facilities and those guidelines must be followed before discharge. Usually they advocate more for the patient than the facility. Did you know this was going to happen with the RN? Who did you tell about the abuse?
Also usually before someone is arrested an investigation is done so the police have enough evidence to prosecute the abuser. They can't just arrest a person without proof. Especially health care providers so they can't counter sue for false accusations.
Find out the regulatory agency who gives the hospice their Medicare certification and make a complaint. Get the person's name who you spoke with. In my experience if someone reports abuse, the agency responds and will send in a team of surveyors to investigate the complaint and usually pretty quickly- like less than a week.
Or go directly to the CMS website & search how to file a complaint. Find out who the regulatory body is for nursing licenses and call them to document a complaint as well.
What's been determined for your loved one? Have they resumed care for them?
I am sorry this has happened to you and your LO. I don't think they can stop providing care and need to have a darn good reason to discharge her and usually give them 30 days notice,.
You have rights here. Don't give up.