At Westchester Family Care, our goal is to provide the highest quality of care and exceptional service When life’s events—aging, illness, or disability—make daily living difficult, we help to maintain an independent lifestyle.
Westchester Family Care provides care when an illness makes walking, standing, driving or daily living difficult. In addition to offering assistance with basic daily needs, we have caregivers experienced with Alzheimer’s, Dementia, and Parkinson’s diseases. Our caregivers can also work in a hospice environment or with the client at assisted living facilities.
Caregivers are the heart of our agency We hire caring, compassionate people who enjoy helping others. Our goal is to find the best caregivers from our large pool of applicants. We thoroughly screen all applicants, hiring, on average, only one out of every ten people who apply. All our employees have experience and are interviewed at length. Finding the right caregiver is all about understanding your needs and getting to know you and/or your family member. Our caregivers undergo a thorough background check and we are certified, bonded, and insured for your safety. Our caregivers assist with: Recovering from surgery/hospitalization, People with disabilities, Hospice patients, Expectant/new mothers, People on restricted activity.
Westchester Family Care has been working to provide families with exceptional service for over 25 years. Westchester Family Care’s services encompass Westchester, Fairfield counties, providing care wherever it is needed. We even have a nutritionist on staff to help clients with healthy eating any dietary needs.
We offer a no obligation, free consultation to meet with you regarding the specific needs for you or your loved one. We pride ourselves on finding the right caregiver each person. Our free consultation is done in your own home so we can best understand all circumstances involved and the service you are seeking. No need is too small. Our services can be hourly, daily or 24/7 live-in care.
In September 2010, Glenn Lane’s mother, mother-in-law, and aunt were diagnosed
with Alzheimer’s Disease. The family was devastated, overwhelmed, and unsure of
what to expect. Glenn got to work to learn everything he could about dementia and
Alzheimer’s Disease and the currently available treatments. After learning
everything he could, Glenn didn’t want the information to stop with him. Therefore,
he created Westchester Family Care to assist other families through some of the
most challenging times in their lives.
So why do we care? We understand the pain, sadness, and confusion because we’ve
been there. We know that every client and personal situation is different and
requires an individual, customized solution. Your health and peace of mind are
most important.
Our Services Include:
● Bath and shower assistance
● Oral hygiene assistance
● Dressing and grooming
● Incontinence care
● Toileting assistance
Safety Precautions:
● Assistance with walking
● Transfer assistance (Bed, Car, Chair)
● Safety and fall protection
● Bed bound repositioning
House safety evaluation:
● Housekeeping and Laundry
● Grocery shopping and other errands
● Light housekeeping
● Laundry
Errands and Transportation:
● Shopping
● Errands
● Appointments
● Social Engagements
Social Engagement and Companionship:
● Companionship to social outings and activities
● Arts and crafts
● Cards and board games
● Music
● Reading and story sharing
Medically Related Concerns:
● Medication reminders
● Accompany to the doctor or other appointments
● Communication regarding adherence to dosage, time of day, and dietary
guidelines
Reviews for Westchester Family Care Inc. - Mamaroneck, NY
64 reviews | Write a reviewI am a current client
My caregiver listens very carefully and communicates with me well.
I am a current client
The provider has helped the most by being kind and understanding.
I am a current client
I like that they are courteous and good communicators. They make sure that things are confidential and provide care as needed.
I am a current client
The caregiver helps with getting up and cooking. They help with putting things away.
Jane S, I am a current client
They helped her with her activities of daily living, but they encouraged her to get out and go to activities.
I am a current client
The caregivers help with all the tasks of daily life, light cleaning and cooking as well as companionship. I like that they constantly communicate with us.
Response From Westchester Family Care Inc. - Mamaroneck, NY
Thank you so much for these kind remarks! It absolutely makes our day to hear that you had such a good experience with us!
Anonymous, I am a current client
I really like that they have very good people. They help with things like bathing, toileting, adjusting the oxygen, and walking.
Anonymous, I am a current client
They always notify me when there is a problem with an aide coming. They always try to find a replacement
Anonymous, I am a current client
I like that they are easy to work with. They have lovely aids and are incredibly flexible.
Anonymous, I am a current client
They are easy to work with and get back to me in the time frames they have committed to.
Anonymous, I am a current client
The caregiver has a lot of empathy. She just really cares and goes above and beyond for my mom. I think that's super important and super helpful.
Anonymous, I am a current client
I appreciated their promptness, thoughtfulness, and attentiveness, and they are trained well.
Anonymous, I am a current client
They listen carefully and act accordingly. They are going beyond their duty.
Anonymous, I am a current client
The aids have been very attentive for my mother.
Anonymous, I am a current client
They are punctual and caring.
Anonymous, I am a current client
They have been responsive to every question and concern.
Anonymous, I am a current client
They are very responsive and are reliable to call whenever you need to talk.
Anonymous, I am a current client
I like that the caregiver goes with the flow. He really tries to engage him in things that he loves to do.
Anonymous, I am a current client
They send me very nice people and they always are able to provide me with substitutes that are equally nice.
Anonymous, I am a current client
I like that they always try to reach out to meet our needs, they answer our concerns and questions, and they work with us quickly. They are helpful by working with our schedules, they are flexible with changes, and they are always available.
Anonymous, I am a current client
I like that they are there and I never have to leave a voicemail. They are good at working with our schedule. They are very good at providing aide on the weekends.
Anonymous, I am a current client
They make life easier for me since I know she is well cared for and can stay in her home.
Anonymous, I am a current client
When I call someone actually answers. I call the owner Glenn and he responds. Everyone is on a first-name basis they respond and act immediately, we have built a great rapport and relationship over the last couple years.
Anonymous, I am a current client
I like that they have the personal touch. They are easy to get in touch with and are very personable.
Anonymous, I am a current client
I liked that they were knowledgeable and kind.
Anonymous, I am a current client
The expertise of their care has helped us the most.
Anonymous, I am a current client
They show up on time and take care of every need. I appreciated their follow-up and commitment to his care.
Anonymous, I am a current client
They are responsive and they are very polite.
Anonymous, I am a current client
They are always available to help me when they are here. They do whatever needs to be done.
Anonymous, I am a current client
I am very fortunate that the caregiver we have is very competent and good at what they do.
Anonymous, I am a current client
They are reliable and responsive. I'm very satisfied.
Anonymous, I am a current client
They have helped take the burden off of me when it comes to taking care of my mother
Anonymous, I am a current client
I appreciate that the caregiver is attentive to my mom's needs and she inserts her expertise. She is empathetic and super caring.
Anonymous, I am a current client
The services make me feel comfortable that my mom is in good hands
Anonymous, I am a current client
This agency tries hard to do the best for our family. The nurses are exemplary, they actually care about you here.
Anonymous, I am a current client
I like that they provide well-trained aides. They are good people.
Anonymous, I am a current client
I like that Westchester actually has a stable of people that they can fill vacancies with. The caregiver has tremendous patience
Anonymous, I am a current client
They are very personable and attentive
Anonymous, I am a current client
They work on a timely basis. They also seem to care about providing us with good-quality services.
Anonymous, I am a current client
The agency is helpful by providing the necessary assistance we need. The caregiver helps her with showering, making lunch, and doing things with her.
Anonymous, I am a current client
They've made my experience positive by really helping me around the house with the things I need.
Thom, I am a current client
The nurses are really great, and they're super thoughtful in terms of anticipating issues and caring for my mom and her daily health. I know my mom is well cared for, and if there's any issue, they're going to be on top of it and making appointments if needed.
Thom, I am a current client
My caregiver is well trained for what my circumstance requires. I have observed the care that other people in my circumstance get from their caretakers, and it's quite a bit of different. She is the first I've ever tried, and she has been trained well and is still getting trained. I am very happy with the care I am receiving from Westchester Family Care.
I am a past client
They are responsive, and they are available and reliable. The level of confidence in the care given allows me to feel free and go about my own business.
Thom, I am a past client
I appreciate their empathy, compassion, and understanding. As his condition has progressed, they have learned how to deal with it.
John, I am a current client
When I was in the hospital knowing I would need home care, I talked to several companies, and Westchester was the most available at the time I needed them. They have been terrific! They help me with things I can't do on my own.
Mur, I am a past client
I liked the care that Westchester Family gave to my wife. For the last couple of her years, we had aides 12 hours a day, 7 days a week. It enabled me to go out and shop, see friends, and run errands.
Kath, I am a current client
I love their RN and CEO from Westchester Family Care! They have been reliable for me. I really appreciate what the company is doing since my aunt is able to be at home. They are really well trained, which I appreciate. They are good at dealing with the condition that my aunt has. We have a private aide that didn't have the same level of training as these caregivers.
Ira, I am a current client
They're reliable, the caregivers come on the schedule, there's only been once that they haven't. My wife is very sick so it enables me to do the things that I like to do without having to take care of her all day long. Thank you Westchester Family Care!
Paul, I am a current client
The caregivers from Westchester have become friends with my mom. From what I have seen if my mom wants to go to lunch, the caregiver will go with her. They gave us what we wanted and they have provided great billing and they make it very smooth.
Dorothy, I am a current client
I like the quality of service from Westchester Family Care. They always provide people who are very capable and well trained. They keep any special considerations in mind. They provide quality care and send people who are capable. I don't have to be there all of the time and that enables me to have down time, knowing that she is still okay.
Sam, I am a current client
I like the quality of the caregivers, the responsiveness of the office staff, and I like the owner. Westchester Family Care has given me peace of mind as I know that there are people with my parents.
I am a current client
Westchester's caregivers are kind, prompt, respectful, caring, and they provide good care. My mother is 87 and needs help in every possible way. They help her to prepare meals and they take her to doctor appointments.
Bert, I am a current client
I like everything about their services. They are wonderful. It is very good. They take care of my husband and that makes my life easier. Thank you Westchester Family Care for everything you do for my family.
Ruth, I am a current client
I am 92 and can get around, but I never knew what to expect from an agency. I would say I am very satisfied with Westchester Family Care, the caregivers they send are wonderful and very solicitous with my care. My caregiver has a very nice personality and I look forward to her company. We are very well matched because I specified the type of person that I wanted, and she does everything that needs to be done around the house.
Rachel, I am a past client
Westchester Family is great! They had an aide every day, including holidays. A lot of agencies won't provide that. They were very cooperative. They were well-trained and knew how to deal with someone with a brain injury. They always looked at the care plan.
Dom, I am a current client
One thing that the caregiver from Westchester provides is that she makes him wonderful food. Food preparation is important to him and sometimes he won't eat everything, but she makes everything appetizing. Its one of the ways that the caregiver shows compassion is by actually interacting with my husband and sitting and discussing everything with him. She has actual conversations with him. Thank you Westchester Family Care!
Ana, I am a current client
Westchester Family Care is very professional and very caring. I can't drive, so they take me all over the place.
Ralph, I am a current client
I would say I would recommend Westchester Family Care because I can speak to someone, even the owner, and express what our needs are and he will take care of it.
I am a past client
There are no complaints at all with the care provided by Westchester Family. They were there on time, they had a great attitude, and did what was expected of them. An RN was provided and was responsible for medication management. There were aides who gave 24/7 care and would help my loved one, who was in a vulnerable position, to establish a footing going forward. We had immediate access to the owner of the firm, as well as the RN and their scheduler.
Jim, I am a current client
The people that Westchester sends are very nice and very good at what they do. They take care of my husband; they sweep up and do the wash, and they help him get around. They come to the doctor with us to help him maneuver. It gives my husband some people to trust, which is very important. They're generally very up people, and they make everything easier for us.
I am a current client
I was very impressed that the caregivers came from Westchester Family Care. They were on time even when we had 12 inches of snow on the ground. My loved one is on several medications and has limited mobility, and if it weren't for their excellent care, I'd be managing that myself.
Deanna, I am a current client
The caregivers from Westchester Family Care are wonderful. There are times they show up early, and they generally go above and beyond. They know my dad's likes, and they bring him those things. They are very thoughtful. They are compassionate, clean, generous, and thoughtful. They act like it's their home.
Marcy, I am a current client
If you're lucky enough to have elderly parents, you're going to need help taking care of them. You could do no better than Westchester Family Care of Mamaroneck. My sister and I (who live hours away from our parents) saw first hand the frailties, ailments and physical limitations all reach a critical point which resulted in the need for near constant supervision. The staff seemed to have only one goal in mind during our experience and that was to care for our parents and ensure their health and safety to the best of their ability. Not once were our caregivers late or absent and that is very much appreciated!
