
Every HearthKeeper visit is a full four hours. That’s a deliberate choice.
Four short, one-hour drop-ins can’t compare to one unhurried afternoon. With real time, a caregiver can help with everything that’s needed and actually be present — a shared meal, a walk, a good conversation — instead of rushing out the door to the next house.
It’s care that feels like a visit from someone who cares, because that’s exactly what it is.
The same familiar faces
Most agencies send whoever is available. Your loved one meets a stranger again and again.
HearthKeeper is different. Your family is cared for by a small team of just two or three caregivers who become familiar faces. For someone with memory concerns or a natural wariness of strangers, that continuity isn’t a luxury — it’s the whole point. Trust is built by showing up, the same person, week after week.
We treat caregivers well, so they stay
A caregiver who is rushed, underpaid, and stretched across a dozen clients can’t give your loved one their best. We refuse to run our company that way.
HearthKeeper pays caregivers well and offers stable, predictable hours and a manageable number of clients. That’s how we attract genuinely excellent people — and, just as importantly, how we keep them on your loved one’s care, instead of losing them to burnout and turnover.
A fair, flexible commitment
To guarantee the same caregivers week after week, we ask for a seasonal commitment — and we’ve designed it to be as fair to your family as it is to our caregivers. The commitment is what makes the consistency possible.
A 1-month satisfaction guarantee. No family should have to commit to a company they’ve never worked with. Your first month is risk-free — if it isn’t right, you’re not held to the term.